Seeking experience in scaling up early-stage products, I transitioned to Sendbird, a series C-stage world-leading Chat API solution company. 

In the realm of B2B SaaS products, I engaged with customers worldwide across various industries, gaining insights into diverse use cases involving human interactions, spanning user-to-user, brand-to-user, and today’s user-to-AI communication. 

As a product owner shaping product roadmaps and envisioning the team’s future, I seized the opportunity for significant self-growth.